Terms and
Conditions
This website is owned
and operated by NewMedia Solutions
and has no affiliation to or relationship with Palm,
Inc.
The following are the Terms
and Conditions for orders placed at
By ordering from
at this website you confirm your agreement to these Terms and
Conditions.
Methods of Payment
We accept the following methods of payment;
- All Credit / Debit cards via NoChex Secure Online payments
- Nochex Payments
- PayPal
Delivery
All electronic products i.e.
unlocking codes and unlocking software are delivered via email.
Returns Policy
Full refund will be given in the unlikely event that we are
unable to supply your unlock code. Likewise we are also happy to
refund any unused Unlock Credits (username/passwords).
The above conditions are in
addition to your statutory rights which are not affected
Automatically Cancelled Orders
We run an in-house Fraud Control system on all orders which
carries out a number of checks to investigate the likelihood of the
transaction being fraudulent. This system is programmed to look for
known patterns of suspicious activity based on the order information
such as locality, IMEI number(s), IP address, Invoice address, etc
as well as the payment details and returns a 'confidence level'.
Your order will be automatically cancelled, in the event of a low
confidence level - even if the transaction is authorised by the
Bank, Paypal, Nochex or Googlecheckout.
We reserve the right to cancel orders we feel to
be suspicious and/or fraudulent. These orders are always reported to
the relevant authorities. Should we receive a chargeback from our
merchant service provider after the order has been fulfilled we will
assume that we have been defrauded. All details entered on order
together with your IP address will be forwarded to the relevant
authorities. You will also be blacklisted from ordering at this
website and several hundred other associated on-line retailers in
the future. IMEI numbers will be forwarded to the relevant
network carrier which can also lead to a blocked phone. We also
utilised and forward relevant information to
CheckMEND and
IC3
Please note that Internet host
IP addresses are recorded for security reasons when placing an order
online.
We work closely with Fraud prevention agencies to protect against
fraudulent activity through our payment systems.
Privacy Statement
We will take all reasonable
care to ensure that any details that you submit to us are kept
secure. The details that you submit to us will be kept to process
orders only.
NewMedia Solutions will not
knowingly pass on any details we hold on customers or web site
visitors to any third parties.
We may use the addresses
submitted to us to occasionally notify you about important
functionality changes on the website and/or new products, services
or offers we think you'll find valuable.
We monitor customer traffic
patterns and site usage to help us develop the design and layout of
the web site.
Disclaimer
TREO, HANDSPRING, TUNGSTEN and PALM are
trademarks of Palm, Inc. or its affiliates. NewMedia Solutions has no
affiliation to or relationship with Palm, Inc.
Please be aware that using unofficial products with your phone may
invalidate your phone's manufacturer's Warranty. NewMedia Solutions does
not accept liability for any damage caused to your handset as a
result of using our service
Unlocking is legal in most countries, customers receiving any
unlocking equipment are required to check local laws before
purchasing. NewMedia Solutions are not responsible for any law
infringements made by its customers.
We do not stock or sell any software that has IMEI changing
capabilities, nor answer any queries relating to IMEI changing. IMEI
changing is illegal!!
By ordering from this website you agree to the above Terms and
Conditions.
Do Not order any product or service from this website if you do not
agree with and accept our terms and conditions.
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